post implementation review что это
Post implementation review что это
A Post-Implementation Review (PIR) is an incredibly important part of the change management process.
Overlooking its importance is a huge mistake and could result in significant missed opportunities for service improvement, not to mention the loss of accountability and data integrity.
Conducting a PIR soon after implementing a change enables you to answer insightful questions such as:
This Process Street checklist will guide you through the PIR process to make sure you have completed the change management process, maintained data integrity and identified how the process can be optimized for future changes.
A little info about Process Street
Process Street is superpowered checklists. By using our software to document your processes, you are instantly creating an actionable workflow in which tasks can be assigned to team members, automated, and monitored in real-time to ensure they are being executed as intended, each and every time.
The point is to minimize human error, increase accountability, and provide employees with all of the tools and information necessary to complete their tasks as effectively as possible.
Once they’ve approved the document, it’s then time to do what you do best: Supply great services to paying customers!
Enter basic review details
First, enter basic details relevant to the review, namely, the change owner and manager’s contact details and the link to the change record that contains important information regarding the implementation.
post implementation review
1 Post Implementation Review
2 Post-Implementation Review
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Post-Implementation Reviews
Making Sure That What You Delivered Actually Works
Take time to reflect on your past to improve for the future.
«Completing a project» is not the same thing as ending the project management process. Simply finishing doesn’t ensure that the organization benefits from the project’s outcome.
For example, after completing a year-long project to establish a new quality management process for your organization, you want to make sure that what you set out to do was actually achieved. Your objective wasn’t to simply deliver a process – but rather, to deliver the process that addresses the specific business need you intended to meet. This is the real measure of success.
To make the most of the benefits that the project can deliver, however, you also need to check to see if further improvements will deliver still greater benefit.
You also need to ensure that the lessons learned during the project are not forgotten. You can more effectively design and execute future projects when you take advantage of lessons learned through the experience of previous projects.
So how can you properly measure a project’s success, and work toward continuous improvement? This is where the process of Post-Implementation Review (PIR) is helpful. It helps you answer the following key questions:
The PIR Process
The key to a successful PIR is recognizing that the time spent on the project is just a small part of an ongoing timeline.
For people and organizations that will be working on similar projects in the future, it makes sense to learn as many lessons as possible, so that mistakes are not repeated in future projects.
And for organizations benefiting from the project, it makes sense to ensure that all desired benefits have been realized, and to understand what additional benefits can be achieved.
When to Review
A good time to start thinking about the Post Implementation Review is when members of the project team remember the most – shortly after the project has been delivered, and when most of the problems have been ironed out. Start to list ideas and observations while they are still fresh in people’s minds.
However, to adequately assess the quality of the implementation and complete this process, you’ll need to wait long enough for the changes caused by the project to truly take effect.
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There will probably be a period of adjustment before you can finally review the solution as it was intended to operate: you’ll likely need to overcome some of the usual resistance to change, hold people’s hands while they operate new systems, and eliminate technical problems that didn’t emerge when deliverables were tested. You should therefore typically allow a few weeks, or even a few months, before doing the full PIR. Where possible, allow for at least one, full, successful cycle of business before reviewing lessons learned.
What to Review
Here are some tips for conducting the PIR:
When conducting the review, include the following activities:
How to Review
As you perform the post-implementation review, certain methods and practices will help you obtain the best possible information:
As you plan your PIR, be aware of the costs and benefits of the review process itself. Interviewing stakeholders and customers, testing the solution, and documenting the results are time-consuming activities. Make sure the time and resources dedicated to the review are consistent with the project scope and its output, and that the potential benefits of conducting the review are worth the effort put in.
Key Points
A Post-Implementation Review (PIR) is conducted after completing a project. Its purpose is to evaluate whether project objectives were met, to determine how effectively the project was run, to learn lessons for the future, and to ensure that the organization gets the greatest possible benefit from the project.
After a long project, the last thing many project teams want to do is relive the process and look for ways to improve. However, a forward-looking review can discover many tips and strategies for improvement.
By conducting a thorough and timely PIR, you’ll identify key lessons learned – and you can then apply those lessons to the planning and management of future projects.
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post implementation review
1 post-implementation review
оценка результатов внедрения
Обзор, выполняемый после внедрения изменения или проекта. Оценка результатов внедрения определяет успешность изменения или проекта и выявляет возможности для улучшения.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]
post-implementation review
PIR
A review that takes place after a change or a project has been implemented. It determines if the change or project was successful, and identifies opportunities for improvement.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]
Тематики
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4 post-implementation review
5 post-implementation review
6 post implementation review
7 Post-Implementation Review
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10 post-implementation review
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Post-modern portfolio theory — [The earliest citation of the term Post Modern Portfolio Theory in the literature appears in 1993 in the article Post Modern Portfolio Theory Comes of Age by Brian M. Rom and Kathleen W. Ferguson, published in The Journal of Investing, Winter,… … Wikipedia
Post Vatican II history of the Roman Catholic Church — includes the recent history of the Roman Catholic Church since the Second Vatican Council. It focuses on the influences of the Council on the Roman Catholic Church, the Church s reactions to it, and subsequent historical deveopments to the… … Wikipedia
Post Secondary Transition For High School Students with Disabilities — The Post Secondary Transition For High School Students with Disabilities refers to the ordinance that every public school district in the United States must provide all students with disabilities ages 3 through 21 with an individualized and free… … Wikipedia
Business and Industry Review — ▪ 1999 Introduction Overview Annual Average Rates of Growth of Manufacturing Output, 1980 97, Table Pattern of Output, 1994 97, Table Index Numbers of Production, Employment, and Productivity in Manufacturing Industries, Table (For Annual… … Universalium
Durban Review Conference — The Durban Review Conference is the official name of the 2009 United Nations World Conference Against Racism (WCAR), also known as Durban II. The conference ran from Monday 20 April to Friday 24 April 2009, and took place at the United Nations… … Wikipedia
Stern Review — The Stern Review on the Economics of Climate Change is a 700 page report released on October 30, 2006 by economist Lord Stern of Brentford for the British government, which discusses the effect of climate change and global warming on the world… … Wikipedia
Law review — Not to be confused with judicial review. A law review is a scholarly journal focusing on legal issues, normally published by an organization of students at a law school or through a bar association.[1] The term is also used to describe the… … Wikipedia
Peace Implementation Council — The Peace Implementation Council is an international body charged with implementing the Dayton Peace Agreement for Bosnia and Herzegovina. The Council was established at an implementation conference held in London, United Kingdom on December 8th… … Wikipedia
Quadrennial Defense Review — QDR redirects here. For the computer technology called QDR, see Quad Data Rate. The Quadrennial Defense Review (QDR) is a study by the United States Department of Defense that analyzes strategic objectives and potential military threats. The… … Wikipedia
Neighbourhood Police Post — A Neighbourhood Police Post (Abbreviation: NPP; Malay: Pondok Kejiranan Polis) is a small police station in Singapore modelled after the Japanese Koban (police box) system, whereby police presence is enhanced in the neighbourhoods with the aid of … Wikipedia