rcv err cisco что это

Rcv err cisco что это

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Критичны ли для Wi-Fi сети ошибки Rcv-Err UnderSize

Добрый день,
Подскажите пожалуйста, критичны ли для Wi-Fi сети ошибки Rcv-Err UnderSize?

Схема простая.
На backbone Cisco Catalyst 3560 висит в отдельной подсети Catalyst 2960 с WiFi точками доступа.
С каждой точки доступа (Netgear WNDAP350) сыпятся Rcv-Err UnderSize (примерно 5% от всех фреймов).

Как я понимаю это фреймы, размер которых менее 64 байт, хотя с другой стороны менее 64 байт быть никак не может.
14 byte header + 46 byte data (минимум 46 и до 1500) + 4 byte CRC = 64 byte

Вот show статистика с порта на Catalyst 3560 на котором висит WiFi:

Switch3560#show interfaces counters errors

Port Align-Err FCS-Err Xmit-Err Rcv-Err UnderSize
Gi0/1 0 0 0 0 29099
Gi0/2 0 0 0 0 0
Gi0/3 0 0 0 0 0
Gi0/4 0 0 0 0 0

Switch3560#show interfaces gigabitEthernet 0/1
GigabitEthernet0/1 is up, line protocol is up (connected)
Hardware is Gigabit Ethernet, address is ada2.35b1.ab64 (bia ada2.35b1.ab64)
Description: Wi-Fi Access Point AccessPoints
MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 1000Mb/s, media type is 10/100/1000BaseTX
input flow-control is off, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:00, output 00:00:00, output hang never
Last clearing of «show interface» counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 1000 bits/sec, 2 packets/sec
597188 packets input, 80539405 bytes, 0 no buffer
Received 543339 broadcasts (0 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 539145 multicast, 0 pause inpu
0 input packets with dribble condition detected
3010563 packets output, 300139807 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 PAUSE output
0 output buffer failures, 0 output buffers swapped out

Сначала грешил на физику, потом перековырял все настройки точки доступа, но никак не могу избавиться от ошибок (((

P.S. Просто настроил WiFi сеть, но никак не могу закрыть проект из за того что эти ошибки сыпятся. По факту когда пользователи работают через WiFi это незаметно.

Это интересно, нужно будет погуглиться на эту тему для весомости своих аргументов при закрытии проекта ))

Сеть какая?
g?
N half duplex?
N full duplex? (питание 18В)

Есил полудуплексные g или n, то немного битых фреймов ИМХО ошибкой не являются.

Всем спасибо за помощь. Проблема с Rcv-Err UnderSize решена. Bug:

Revised October 20, 2005
September 14, 2004

THIS FIELD NOTICE IS PROVIDED ON AN «AS IS» BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected
All products

Problem Description
When using dot1q on trunk interfaces on the C2970, C3560 and C3750, runts may be seen on the show interface output.

The interface LED may also blink amber.

No connectivity failures are experienced. All network traffic passes normally.

Background
Valid dot1q encapsulated packets, which are 61 to 64 bytes including the q-tag, are counted by the affected devices as undersized frames.

The counting and reporting is erroneous. Network traffic is forwarded correctly. This problem does not affect network data, but solely the interface reporting.

Problem Symptoms
When using dot1q on trunk interfaces on the Cat3750, runts may be seen on the show interface output. The interface LED may blink amber and these packets are not reported in the appropriate unicast, multicast, or broadcast category in receive statistics.

Workaround/Solution
The problem is resolved in the following releases of Cisco IOS software:

Cisco IOS release 12.1(19)EA1d

Cisco IOS release 12.1(20)EA1a

Cisco IOS release 12.1(22)EA1 or later

Cisco IOS release 12.2(20)SE1 or later

It is not necessary to upgrade to one of the fixed releases, as this problem is purely cosmetic and does not affect the functionality of the device. However, the false display of errors will not occur if an upgrade to one of these releases is performed.

DDTS
To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

CSCec14238 (registered customers only)
3750 connected using dot1q cause Runts increase on interface

CSCec53648 (registered customers only)
61-64 byte dot1q frames trigger LED to blink amber

For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Источник

Troubleshooting Switch Port and Interface Problems

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Contents

Introduction

This document is intended to help determine why a port or interface experiences problems. This document applies to Catalyst switches that run CatOS Software on the Supervisor or Cisco IOS ® System Software on the Supervisor.

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

This document is not restricted to specific software and hardware versions.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Physical Layer Troubleshooting

Using the LEDs to Troubleshoot

If you have physical access to the switch, it can save time to look at the port LEDs which give you the link status or can indicate an error condition (if red or orange). The table describes the LED status indicators for Ethernet modules or fixed-configuration switches:

Platform URL
Catalyst 6000 Series Switches Ethernet Module LEDs
Catalyst 5000 Series Switches Ethernet Module LEDs
Catalyst 4000 Series Switches Ethernet Module LEDs
Catalyst 3750 Series Switches Front Panel LEDs
Catalyst 3550 Series Switches Front Panel LEDs
Catalyst 2950/2955 Series Switches Front Panel LEDs
Catalyst 2900/3500XL Series Switches Front Panel LEDs
Catalyst 1900 and 2820 Series Switches Front Panel LEDs

Ensure that both sides have a link. A single broken wire or one shutdown port can cause the problem where one side has a link light, but the other side does not.

A link light does not guarantee that the cable is fully functional. The cable can have encountered physical stress that causes it to be functional at a marginal level. Normally you can identify this situation if the port has many packet errors, or the port constantly flaps (loses and regains link).

Check the Cable and Both Sides of the Connection

If the link light for the port does not come on, you can consider these possibilities:

Possible Cause Corrective Action
No cable connected Connect cable from switch to a known good device.
Wrong Port Make sure that both ends of the cable are plugged into the correct ports.
Device has no power Ensure that both devices have power.
Wrong cable type Verify the cable selection. Refer to the Catalyst Switch Cable Guide.
Bad cable Swap suspect cable with known good cable. Look for broken or missing pins on connectors.
Loose connections Check for loose connections. Sometimes a cable appears to be seated in the jack, but is not. Unplug the cable and reinsert it.
Patch Panels Eliminate faulty patch panel connections. Bypass the patch panel if possible to rule it out.
Media Convertors Eliminate faulty media convertors: fiber-to-copper, etc. Bypass the media convertor if possible to rule it out.
Bad or wrong Gigabit Interface Convertor (GBIC) Swap suspect GBIC with known good GBIC. Verify Hw and Sw support for this type of GBIC. See the Gigabit Ethernet Troubleshooting section of this document.
Bad Port or Module Port or Interface or Module not enabled Move the cable to a known good port to troubleshoot a suspect port or module. Use the show port command for CatOS or the show interface command for Cisco IOS to look for errdisable, disable or shutdown status. The show module command can indicate faulty, which can indicate a hardware problem. See the Common Port and Interface Problems section of this document for more information.

Ethernet Copper and Fiber Cables

Make sure you have the correct cable for the type of connection you are making. Category 3 copper cable can be used for 10 Mbps unshielded twisted pair (UTP) connections, but must never be used for 10/100 or 10/100/1000Mbps UTP connections. Always use either Category 5, Category 5e, or Category 6 UTP for 10/100 or 10/100/1000Mbps connections.

Warning: Category 5e and Category 6 cables can store high levels of static electricity because of the dielectric properties of the materials used in their construction. Always ground the cables (especially in new cable runs) to a suitable and safe earth ground before you connect them to the module.

For fiber, make sure you have the correct cable for the distances involved and the type of fiber ports that are used. The two options are singlemode fiber (SMF) or multimode fiber (MMF). Make sure the ports on the devices that are connected together are both SMF, or both are MMF ports.

Note: For fiber connections, make sure the transmit lead of one port is connected to the receive lead of the other port. Connections for transmit-to-transmit and receive-to-receive do not work.

Ethernet and Fast Ethernet Maximum Transmission Distances

Transceiver Speed Cable Type Duplex Mode Maximum Distance Between Stations
10 Mbps Category 3 UTP Full and half 328 ft (100 m)
10 Mbps MMF Full and half 1.2 mi (2 km)
100 Mbps Category 5 UTP Category 5e UTP Full and half 328 ft (100 m)
100 Mbps Category 6 UTP Full and half 328 ft (100 m)
100 Mbps MMF Half 1312 ft (400 m)
Full 1.2 mi (2 km)
100 Mbps SMF Half 1312 ft (400 m)
Full 6.2 mi (10 km)

For more details on the different types of cables/connectors, cabling requirements, optical requirements (distance, type, patch cables, etc.), how to connect the different cables, and which cables are used by most Cisco switches and modules, refer to Catalyst Switch Cable Guide.

Gigabit Ethernet Troubleshooting

If you have device A connected to device B over a Gigabit link, and the link does not come up, perform this procedure.

Verify device A and B use the same GBIC, short wavelength (SX), long wavelength (LX), long haul (LH), extended wavelength (ZX), or copper UTP (TX). Both devices must use the same type of GBIC to establish link. An SX GBIC needs to connect with an SX GBIC. An SX GBIC does not link with an LX GBIC. Refer to Mode-Conditioning Patch Cord Installation Note for more information.

Verify distance and cable used per GBIC as defined in this table.

1000BASE-T and 1000BASE-X Port Cabling Specifications

The numbers given for multimode fiber-optic cable refer to the core diameter. For single-mode fiber-optic cable, 8.3 microns refers to the core diameter. The 9-micron and 10-micron values refer to the mode-field diameter (MFD), which is the diameter of the light-carrying portion of the fiber. This area consists of the fiber core plus a small portion of the surrounding cladding. The MFD is a function of the core diameter, the wavelength of the laser, and the refractive index difference between the core and the cladding.

Distances are based on fiber loss. Multiple splices and substandard fiber-optic cable reduce cabling distances.

When you use an LX/LH GBIC with 62.5-micron diameter MMF, you must install a mode-conditioning patch cord (CAB-GELX-625 or equivalent) between the GBIC and the MMF cable on both the transmit and receive ends of the link. The mode-conditioning patch cord is required for link distances less than 328 feet (100 m) or greater than 984 feet (300 m). The mode-conditioning patch cord prevents overdriving the receiver for short lengths of MMF and reduces differential mode delay for long lengths of MMF. Refer to Mode-Conditioning Patch Cord Installation Note for more information.

Dispersion-shifted single-mode fiber-optic cable.

The minimum link distance for ZX GBICs is 6.2 miles (10 km) with an 8-dB attenuator installed at each end of the link. Without attenuators, the minimum link distance is 24.9 miles (40 km).

If either device has multiple Gigabit ports, connect the ports to each other. This tests each device and verifies that the Gigabit interface functions correctly. For example, you have a switch that has two Gigabit ports. Wire Gigabit port one to Gigabit port two. Does the link come up? If so, the port is good. STP blocks on the port and prevents any loops (port one receive (RX) goes to port two transmit (TX), and port one TX goes to port two RX).

If single connection or Step 3 fails with SC connectors, loop the port back to itself (port one RX goes to port one TX). Does the port come up? If not, contact the TAC, as this can be a faulty port.

If steps 3 and 4 are successful, but a connection between device A and B cannot be established, loop ports with the cable that adjoins the two devices. Verify that there is not a faulty cable.

Verify that each device supports 802.3z specification for Gigabit auto-negotiation. Gigabit Ethernet has an auto-negotiation procedure that is more extensive than the one used for 10/100 Ethernet (Gigabit auto-negotiation spec: IEEE Std 802.3z-1998). When you enable link negotiation, the system auto-negotiates flow control, duplex mode, and remote fault information. You must either enable or disable link negotiation on both ends of the link. Both ends of the link must be set to the same value or the link cannot connect. Problems have been seen when you connect to devices manufactured before the IEEE 802.3z standard was ratified. If either device does not support Gigabit auto-negotiation, disable the Gigabit auto-negotiation, and it forces the link up. It takes 300msec for the card firmware to notify the software that a 10/100/1000BASE-TX link/port is down. The 300msec default debounce timer comes from the firmware polling timer to the linecards, which occurs every 300 msec. If this link is run in 1G (1000BASE-TX) mode, Gigabit sync, which occurs every 10msec, must be able to detect the link down faster. There is a difference in the link failure detection times when you run GigabitEthenet on copper versus GigabitEthernet over Fibre. This difference in detection time is based on the IEEE standards.

Warning: Disabling auto-negotiation hides link drops or physical layer problems. Disabling auto-negotiation is only required if end-devices such as older Gigabit NICs are used which cannot support IEEE 802.3z. Do not disable auto-negotiation between switches unless absolutely required to do so, as physical layer problems can go undetected, which results in STP loops. The alternative is to contact the vendor for software/hardware upgrade for IEEE 802.3z Gigabit auto-negotiation support.

In order to troubleshoot the error message: %SYS-4-PORT_GBICBADEEPROM: / %SYS-4-PORT_GBICNOTSUPP, refer to Common CatOS Error Messages on Catalyst 6000/6500 Series Switches.

For GigabitEthernet system requirements as well as Gigabit Interface Converters (GBICs), Coarse Wavelength Division Multiplexing (CWDM), and Small Form-Factor Pluggable (SFP) system requirements, refer to these:

Connected vs Notconnected

Most Cisco switches default to having a port in the notconnect state. This means it is currently not connected to anything, but it will connect if it has a good connection to another operational device. If you connect a good cable to two switch ports in the notconnect state, the link light must become green for both ports, and the port status must indicate connected. This means that the port is up as far as Layer 1 (L1) is concerned.

For CatOS, you can use the show port command to verify whether the port has a connected or notconnect status, or whether it is another state that would cause connectivity to fail, like disabled or errdisable.

For Cisco IOS, you can use the show interfaces command to verify whether the interface is «up, line protocol is up (connected)». The first «up» refers to the physical layer status of the interface. The «line protocol up» message shows the data link layer status of the interface and says that the interface can send and receive keepalives.

If show port shows connected or show interfaces shows up/ line protocol up (connected) but you see errors incrementing in the output of either command, refer to the Understanding Specfic Port and Interface Counter Output for CatOS or Cisco IOS or Common Port and Interface Problems sections of this document for troubleshooting advice.

Most Common Port and Interface Troubleshooting Commands for CatOS and Cisco IOS

This table shows the most common commands used for troubleshooting port or interface problems on switches that run CatOS Software on the Supervisor or Cisco IOS System Software on the Supervisor.

Note: Choose a command in the left hand column to go to documentation for that command. The right hand column gives a brief description of what the command does and lists any exceptions to it’s use per platform.

These commands are supported by the Output Interpreter tool for CatOS and can be used to assist in troubleshooting switch port or problems: show version, show module, show port, show counters , or show mac .

If you have the output of the supported commands from your Cisco device, you can use to display potential issues and fixes. In order to use Output Interpreter, you must be a registered user, be logged in, and have JavaScript enabled.

CatOS Commands Cisco IOS Commands Description
show version show version For switches that run CatOS, this command displays software and hardware version info per module and system memory sizes. For switches that run Cisco IOS, this command displays output similar to a Cisco router, like software image name and version information and system memory sizes. Helpful in searching for software/hardware incompatibilities (with the Release Notes or Software Advisor) and bugs (with the Software Bug Toolkit). For more information on the show version command, see the Software Problems section of this document
show module show module For Catalyst 6000, 5000, 4000 and other modular switches that run CatOS or Cisco IOS, this command displays what cards are present in the switch, the version of software they are that run, and what state the modules are in: ok, faulty, etc. Helpful in diagnosing a hardware problem on a module or port. For more information on troubleshooting hardware problems with the show module command, see the Port or Interface Status is disabled or shutdown or the Hardware Problems sections of this document.
show config show that run-config For CatOS, this command displays the non-default configuration settings of the switch (all changes made to the default configuration). All changes to the config in CatOS are saved automatically. For Cisco IOS, this command displays the current configuration file of the switch. Changes are saved to the config in Cisco IOS with the write memory command. Helpful in determining whether a misconfiguration of the mod/port or interface, can cause a problem.
show port show interfaces For CatOS, the show port command displays whether the port is connected, what VLAN it is in, what speed/duplex it is that run at, channel information, errors, etc. For Cisco IOS, the show interfaces command displays the administrative and operational status of a switching port, input and output packets, buffer failures, errors, etc. The output of these two commands is discussed in more detail in the Understanding Port and Interface Counter Output for CatOS and Cisco IOS section of this document.
clear counters clear counters For CatOS and Cisco IOS use the clear counters command to zero the traffic and error counters so that you can see if the problem is only temporary, or if the counters continue to increment.

Note: The Catalyst 6500/6000 series switches do not clear the bit counters of an interface with the clear counters command. The only way to clear the bit counters in these switches is to reload.

show port counters show interfaces counters For CatOS, the show port command displays port error counters like FCS, alignments, collisions, etc. For Cisco IOS on the Catalyst 6000, 4000, 3550, 2950, and and 3750 series, the equivalent command is show interfaces card-type x/y counters errors. The output of these two commands is discussed in more detail in the Understanding Port and Interface Counter Output for CatOS and Cisco IOS section of this document.
show counters show counters interface show controllers ethernet-controller For CatOS, the show counters command displays the 64-bit and 32-bit hardware counters for a given mod/port or interface. Counters vary dependent upon the module type and platform. For Cisco IOS, the show counters interface command was introduced in software version 12.1(13)E for the Catalyst 6000 series only and is the equivalent of the show counters command for CatOS which displays 32-bit and 64-bit error counters. For Cisco IOS on 2900/3500XL, 2950/2955, 3550, 2970 and 3750 series switches, the show controllers Ethernet-controller command is similar to the show counters command on CatOS platforms. Displays discarded frames, deferred frames, alignment errors, collisions, etc.
show mac show interfaces counters For CatOS, the show mac command displays the MAC counters for traffic passing through each port such as, received frames, transmit frames, out-lost, in-lost, etc. (This command does not list the MAC addresses learned on a port by the bridging software. Use the command show cam dynamic for that information.) For Cisco IOS, the show interfaces card-type x/y counters command is similar to show mac for CatOS platforms. The output of these two commands is discussed in more detail in the Understanding Port and Interface Counter Output for CatOS and Cisco IOS section of this document.
show test show diagnostic(s) show post For CatOS, the show test command displays any hardware errors encountered on startup. For Cisco IOS, the equivalent command is show diagnostic which was introduced in 12.1(11b)E for the Catalyst 6000 series and show diagnostics(with an s) which was introduced in for the Catalyst 4000 Series. Both commands display Power-On Self Test (POST) results. For Cisco IOS on the 2900/3500XL, 2950/2955, 3550, 2970 and 3750 series switches, the equivalent command is show post which displays the results of the switch POST. For more information on troubleshooting hardware related errors on Catalyst switches, see the Hardware Problems section of this document.

Understanding Specific Port and Interface Counter Output for CatOS and Cisco IOS

Most switches have some way to track the packets and errors that occur on a port or interface. The common commands used to find this type of information are described in the Most Common Port and Interface Troubleshooting Commands for CatOS and Cisco IOS section of this document.

Note: There can be differences in the implementation of the counters across various platforms and releases. Although the values of the counters are largely accurate, they are not very precise by design. In order to pull the exact statistics of the traffic, it is suggested that you use a sniffer to monitor the necessary ingress and egress interfaces.

Excessive errors for certain counters usually indicate a problem. When you operate at half-duplex setting, some data link errors incrementing in Frame Check Sequence (FCS), alignment, runts, and collision counters are normal. Generally, a one percent ratio of errors to total traffic is acceptable for half-duplex connections. If the ratio of errors to input packets is greater than two or three percent, performance degradation can be noticed.

In half-duplex environments, it is possible for both the switch and the connected device to sense the wire and transmit at exactly the same time and result in a collision. Collisions can cause runts, FCS, and alignment errors due to the frame not being completely copied to the wire, which results in fragmented frames.

When you operate at full-duplex, errors in FCS, Cyclic Redundancy Checks (CRC), alignment, and runt counters must be minimal. If the link operates at full-duplex, the collision counter is not active. If the FCS, CRC, alignment, or runt counters increment, check for a duplex mismatch. Duplex mismatch is a situation where the switch operates at full-duplex and the connected device operates at half-duplex, or vice versa. The results of a duplex mismatch are extremely slow performance, intermittent connectivity, and loss of connection. Other possible causes of data link errors at full-duplex are bad cables, faulty switch ports, or NIC software/hardware issues. See the Common Port and Interface Problems section of this document for more information.

Show Port for CatOS and Show Interfaces for Cisco IOS

The show port command is used when that run CatOS on the Supervisor. An alternative to this command is the show port counters which only displays the port error counters. Refer to Table 1 for explanations of the error counter output.

Note: For 2900/3500XL Series switches use the show interfaces card-type command with the show controllers Ethernet-controller command.

The show interfaces command output up to this point is explained here (in order) :

Note: Variables that can affect routing (for example, load and reliability) are not cleared when the counters are cleared.

The purpose of SPD is to ensure that important control packets, such as routing updates and keepalives, are not dropped when the IP input queue is full. When the size of the IP input queue is between the minimum and maximum thresholds, normal IP packets are dropped based on a certain drop probability. These random drops are called SPD flushes.

The rest of the show interfaces command displays error counter output which is similar or equivalent to CatOS error counter output. See Table 1 for explanations of the error counter output.

Note: There is a difference between the counter of show interface command output for a physical interface and a VLAN interface. The input packet counters increment in the output of show interface for a VLAN interface when that packet is Layer 3 (L3) processed by the CPU. Traffic that is Layer 2 (L2) switched never makes it to the CPU and is not counted in the show interface counters for the VLAN interface. It would be counted on the show interface output for the appropriate physical interface.

The show interfaces card-type counters errors command is the equivalent Cisco IOS command to show port counters for CatOS. See Table 1 for explanations of the error counter output.

CatOS error counter output for show port or show port counters for the Catalyst 6000, 5000 and 4000 Series. Cisco IOS error counter output for show interfaces or show interfaces card-type x/y counters errors for the Catalyst 6000 and 4000 Series.

Show Top for CatOS

The command show top allows you to collect and analyze data for each physical port on a switch. The command displays this data for each physical port:

Port utilization (Uti %)

Number of in and out bytes (Bytes)

Number of in and out packets (Pkts)

Number of in and out broadcast packets (Bcst)

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